Course overview
Students build knowledge and skills to manage the IT application activities in an organization. More specifically the learn to plan and manage IT resources; develop vision, strategies, plans, projects, and solutions for IT applications; apply new trends in building enterprise information systems; build an IT skills framework and an IT performance assessment framework.
Participants in piloting
The course is part of the ICT graduate program at John von Neumann Institute. The following students were engaged:
- 17 students in semester 2 of academic year 2018 – 2019.
- 21 students in semester 2 of academic year 2019 – 2020.
The lecturer of the course is Dr. Huy Nguyen (JVN).
Timeframe
Spring 2019
Spring 2020
Use of ALIEN services and tools
Students were exposed to active learning through weekly lectures and tutorials. Practical activities took place in the ALIEN problem-based learning lab. The course included a series of activities for building IT strategies, designing and developing IT projects, operating and delivering IT services, and improving the overall IT activities continuously. The course requires diverse skills and knowledge at the management level. Diverse learning activities and teaching methodologies were used to best address the objectives of each learning session.
Students implemented the following steps:
- Students studied, presented, and discussed the general definition of and roles in IT management.
- Students selected a business scenario on which they would build an IT plan.
- Students looked for different potential IT solutions to apply in their scenario.
- Students reviewed lessons with interactive games using Kahoot. These games are Students reviewed lessons with interactive games using Kahoot®. Students created the games themselves under teacher guidance. After each game, the lecturer posed questions on the wrong or unclear answers, encouraging students to discover more on the missed points.
- Students played scenario games in which they provided input related to the practical application of knowledge and techniques in developing and operating an IT solution effectively.
- Students used Office® software, modeling tools, and Dropbox® to build and share their results with their classmates and the lecturer.
In the context of tutorials, students further implemented the following activities:
- Students worked in groups on aspects related to the development, exploitation, and maintenance of an IT solution for a specific scenario and presented their findings to the teacher and their classmates.
- Students summarized their results in a commonly owned shared document.
- Students raised concerns or interests during the course and engaged in discussions with their classmates in the final session. The lecturer helped students align their points with the framework of the course for developing more effective understanding of concepts and enabling student to apply new knowledge in practice.
